Some users may experience issues with not receiving activation emails and are therefore unable to accept the invitation to join the account.Īfter you've checked IP addresses and spam filters, and confirm that users still aren't receiving activation emails, you can submit a request to Zoom Support to check if the email address is on a bounce list. When adding new users to a Zoom account, those users will receive activation emails to join the Zoom account. The Spam Processing section will open up. Go to the Security & Compliance menu, and select Spam Control. How to troubleshoot users not receiving activation emails Spam Processing: Zoho Mail lets you choose the type of spam processing, and customize the sender-based alerts and post-delivery spam checks for your organization. Search for you are still unable to find the emails or you no longer have access to your original email address associated with your Zoom account, contact Zoom Support.Search for For Gmail, you can also search all mail folders by selecting All Mail under More, then searching for Outlook.I even contacted my host that hosts my website. The email im using is (Hosted by Zoho) I've setup everything Zoho requires on my domain. Everytime a user registers on the forum, it sends them an email making sure they aren't a bot. Im using a forum software called Xenforo. It may also be necessary to check your Spam folder for these emails, as some services may mistakenly mark them as Spam. Hello, For a while I've been having this problem. 170.114.15.193 How to check your Spam folder for emails from Zoom
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